24 Month Contract

Bruce Telephone Company d/b/a Arriva
WeConnect Communications d/b/a Arriva
High Speed Internet Service Agreement
February 2024
 
1. PREAMBLE. This Agreement and the policies referenced herein govern your relationship with Bruce Telephone Company, d/b/a Arriva, and WeConnect Communications, d/b/a Arriva relating to the provision by Arriva to you (“Customer”) of High Speed Internet Service. The “High Speed Internet Service” consists of high speed internet access, along with various other internet-related services such as email.
 
2. TERM OF SERVICE. The High Speed Internet Service shall commence on the Service Commencement Date, which shall be the later of the above referenced Estimated Service Commencement Date or the day immediately following the date on which Arriva notifies Customer that the High Speed Internet Service is ready for use, and shall continue for the length of term for such service stated herein (“Term”). The parties acknowledge and agree that the Estimated Service Commencement Date is an estimate, and that Arriva shall not be liable to customer in any way for failure to commence the High Speed Internet Service before such date.
 
3.  RENEWAL TERM.  Subject to the provisions of Section 4, this Agreement shall automatically renew for additional consecutive terms of 24 months (“Renewal Term”) unless Customer provides written notice of the intent not to renew the terms of the Agreement thirty (30) days prior to the expiration of the then expiring term.
 
4. CHARGES AND PAYMENT. Except as otherwise provided, the monthly charge for the High Speed Internet Service provided by Arriva during the Term shall be that charge stated herein, and the charges for each month’s High Speed Internet Service during the Renewal Term shall be based upon the then-current monthly charges provided by any applicable tariff or Arriva’s standard charge for the same or similar services (“Monthly Charge”). Arriva shall invoice Customer for High Speed Internet Service on a monthly basis for the Monthly Charge, and Customer’s payment for each invoice shall be received by Arriva within ten (10) calendar days of the invoice date (“Due Date”). All non-recurring installation charges, if any, stated herein shall be due prior to installation. The first Monthly Charge shall be prorated from the Service Commencement Date through the end of the calendar month in which the Service Commencement Date occurs. Any applicable surcharge, federal, state, local, excise, or sales tax or similar levy, chargeable to or against Arriva because of the High Speed Internet Service provided by Arriva to Customer, shall be a charge to and paid by Customer in addition to the Monthly Charge. Taxes and Fees are subject to change.
 
5. POLICIES, ACCEPTABLE USE POLICY, HIGH SPEED INTERNET AGREEMENT.   Customer agrees to abide by all policies, terms, and other legal guidelines found here <link to the internet terms of use page>.