Chickamauga Telephone Corporation (CTC) is rebranding, along with its parent company, Fail Telecommunications Corporation, to Arriva Connect (Arriva).

Arriva, which translates to arrive, represents the company’s arrival into the next generation of new, enhanced telecommunications and connections. With the same team and exceptional service, the new name and logo reflect the company’s century-long commitment to telecommunications in Walker & Catoosa Counties and its future focus on growth and fiber optic expansion. Arriva Connect will both improve current services and provide affordable broadband connectivity to many more unserved households in the future.

“Our rebranding is much more than a simple name change. It’s redefining who we are and who we are becoming, which is more than just your local telephone provider”, said Arriva Chief Marketing Officer Ali Alexander Phillips. “Today’s user wants fast, reliable internet at an easily affordable price for working remotely, online education, gaming, entertainment, and staying connected to friends and loved ones across the world.”  Arriva’s plans include significant investment in fiber optic infrastructure, many of which are already underway in the Chickamauga and Rock Spring areas.  With gigabit speed capabilities, fiber optics offer a reliable connection nearly 100 times faster than typical copper DSL connections. Ali continued, “Our rebranding to a centralized name moves us towards more efficient and optimized operations and an enhanced customer experience. Arriva solidifies and clarifies our commitment to providing world-class connections via more than just a telephone line.”

“As we enhance the customer experience and bring new offerings to the Chickamauga area, our services will be provided with the same touch and feel from the local faces our customers already know,” said Arriva Director of Network Operation Centers, Mike Box. “We are investing in both our future and our children’s future while bringing top-tier connectivity to our service area.”

For more information, visit our brand-new website www.goarriva.com. Customers can anticipate a seamless transition experience, characterized by a smooth onboarding process and continued excellence in service.